Revenue modeling is a process of incorporating a sustainable financial model for revenue generation within a business model design. Revenue modeling can help to understand what options make more sense in creating a digital business from scratch; alternatively, it can help in analyzing existing digital businesses and reverse engineer them.
For the sake of this guide, we’ll look at a key distinction: symmetrical vs. asymmetrical in several contexts.
Remember that all classification methods have flaws and we can only take them into account as long as they help us better tune an existing business model .
I decided to use this classification, but any alternative classification works as long as we are able to grasp and understand the possibilities we have in terms of business model design.
Business models can be of various types.
For that matter, there might be as many business models as the companies we have in the marketplace.
In this guide, we’ll use as reference symmetry vs. asymmetry to distinguish across two main business models categories.
In this particular case, we’ll look at revenue modeling by keeping a key distinction between symmetry and asymmetry from three different perspectives.
In many cases, platform business models success depends upon two key players:
In such a business model, the platform assembles the anonymized data of its users who get a free service in exchange.
The assembled data gets processed (by the platform AI and algorithms) and it’s used to scale the platform, build a valuable core asset that can be financed by a set of customers willing to pay for it.
The asymmetry here stands in the fact that users and customers are two separate entities (asymmetrical cash model: users ≠ customers).
Think of how Google sells ads to companies, while its core products are all free to users.
Thus, in a symmetrical revenue model, users and customers are the same entity (symmetrical cash model: users = customers).
Think of how Netflix’s users are also its customers.
However, it’s worth highlighting how Netflix has now launched an ad-supported version, which starts at $6.99 and is an ad-supported tier.
This is an interesting business model transition. Indeed, for all its life, Netflix has relied on a linear and symmetrical revenue model, where users were also customers.
As of now, that is still true. In fact, in the ad-supported tier, users are still paying customers. However, it’s worth emphasizing that users are now advertisers’ target.
Thus, by October 2022, as Netflix started to roll out its ad-supported plan, the company also started to move into an asymmetrical business model type.
Why is Netflix moving toward an asymmetric business model? The answer is simple: Scale!
To reach a subsequent stage of scale, where the company can successfully reach a billion users, an ad-supported business model can help with that.
If there is information asymmetry, it means there is one of the parties knows more than the other side.
In a hidden revenue generation model, the users of the platform ignore how it makes money while the platform knows a lot about its users.
In a symmetrical model, revenue generation is revealed, thus enabling the customers to know what they get for the service paid.
Scale is the ability of a company to grow exponentially while keeping its margins growing with the platform’s revenues.
In a linear symmetrical revenue model as the platform scales its margins tighten up, thus reducing the profitability of the platform.
In a non-linear asymmetrical revenue model as the platform scales margins keep growing, thus keeping the platform highly profitable.
In this chapter, we’ll see some revenue model examples you can use or borrow to build your business model.
A good example of a business model that has different revenue models is Amazon. Based on each side of its business, Amazon has different revenue streams and models:
Within the Amazon core consumer e-commerce platform, there are two main types of revenue streams:
To enable more capabilities to third-party e-commerce stores, and at the same time, guarantee a better experience on its e-commerce (and we can argue also to have more control and margins) Amazon introduced over the years the third-party seller services:
Other revenue streams comprise:
To complete the picture, it’s critical to trace the difference between the revenue model and cost structure.
And from there, how the two elements come together to help build a viable business model.
The cost structure is tightly connected to the revenue model. Each revenue stream might carry
In many cases, having a more holistic view of how the revenue model and cost structure interact is critical also to assess when a revenue model goes beyond making money alone.
Don’t get me wrong; a revenue model does focus primarily on how to make money for a business.
However, in some cases, a revenue model might bring in the money as a side-effect of building distribution for the business.
Let’s take a few examples.
When you look at Spotify’s business model, there is no doubt that the premium members’ revenue stream (for now) is the one that most contributes to the business.
Above, you can see how the premium membership revenue is many times over that of the ad-supported tier.
And there is more to it.
Even if we look at it from a cost structure standpoint, the premium membership revenue has a much lower cost compared to the ad business.
Indeed, Spotify, in 2021, generated €8.46 billion in revenues from the premium members’ revenue stream.
And of that, an almost 30% gross profit margin.
On the other hand, in the same period, Spotify generated €1.2 billion in revenue from the ad-supported stream at a 20% gross profit margin.
Does that mean the ad-supported revenue stream is not as good as the premium members?
If you look at it from a revenue generation standpoint alone. That is what you can imply.
However, you do understand that the ad-supported side of the business also represents the marketing funnel, which helps Spotify get recognized by hundred of millions of users across the world.
And that many of these free, ad-supported members become, over time, paid subscribers.
You can get a more comprehensive picture.
As the ad-supported side of the business is not only a revenue stream but it’s also a marketing and distribution channel.
In addition, the ad-supported side of the business, if scaled up, can also enable Spotify to generate much more revenues, in the future, at much wider margins.
Indeed, advertising networks, compared to membership networks, work better as they are scaled up!
That is why it’s critical to develop a holistic mindset to grasp the complete picture of how companies’ business models work.
The lesson we learned from the Internet playbook and way of doing business is the aspiration, over time, to break the walls between product and distribution.
In short, the product becomes both a revenue generator and a marketing/distribution channel.
When you combine the two, that is when you’re able to build an incredible growth engine that will enable a company to establish a scalable business model built on solid moats!
Company | Revenue Model | Case Study | Analysis |
---|---|---|---|
Netflix | Subscription-Based Model | Netflix’s subscription streaming service | Netflix relies on monthly subscription fees, providing access to a vast library of content with no ads. |
Spotify | Freemium Model | Spotify’s free and premium music streaming | Spotify offers both free ad-supported and premium ad-free subscriptions, generating revenue from premium users and advertisers. |
Amazon | E-commerce and Marketplace Model | Amazon’s online retail and third-party sellers | Amazon generates revenue through product sales, third-party seller fees, and Amazon Web Services (AWS). |
Advertising Model | Google’s online advertising, AdWords, and AdSense | Google earns revenue by displaying ads on its search results pages and partner websites. | |
Apple | Hardware and Ecosystem Model | Apple’s sale of hardware and services | Apple generates revenue from the sale of hardware (iPhone, Mac) and services (Apple Music, App Store). |
Airbnb | Commission Model | Airbnb’s commission from host and guest bookings | Airbnb earns a percentage from hosts and guests for each booking facilitated on its platform. |
Uber | Commission and Ride Fees Model | Uber’s commission from drivers and ride fees | Uber takes a commission from driver earnings and charges riders based on distance and time. |
Subscription and Recruitment Model | LinkedIn’s premium subscriptions and job postings | LinkedIn generates revenue from premium subscriptions, talent solutions, and marketing solutions. | |
Dropbox | Freemium and Subscription Model | Dropbox’s cloud storage and file-sharing | Dropbox offers free storage with premium subscriptions for additional features and space. |
Facebook (Meta) | Advertising and Data Monetization Model | Facebook and Instagram’s advertising and user data | Meta earns revenue by displaying targeted ads to users and monetizing user data. |
Etsy | Handmade and Artisanal Goods Marketplace | Etsy’s platform for artisans and crafters | Etsy provides a platform for artisans to sell their unique handmade products to a global audience. |
Upwork | Freelance Talent Marketplace | Upwork’s platform for freelancers and clients | Upwork connects businesses with freelance talent for various projects, spanning from writing to programming. |
eBay | Online Auction and Sales Marketplace | eBay’s platform for auctions and sales | eBay allows individuals and businesses to buy and sell a wide range of goods through auctions and direct sales. |
Alibaba Group | B2B and B2C E-commerce Marketplace | Alibaba’s e-commerce and wholesale platforms | Alibaba connects global buyers and sellers, facilitating trade and e-commerce transactions on a massive scale. |
Turo | Peer-to-Peer Car Rental | Turo’s platform for car owners and renters | Turo enables individuals to rent their vehicles to travelers, disrupting the traditional car rental industry. |
Fiverr | Freelance Services Marketplace | Fiverr’s platform for freelance services | Fiverr offers a marketplace for freelancers to offer a wide range of services, from graphic design to content writing. |
TaskRabbit | On-Demand Task and Service Marketplace | TaskRabbit’s platform for taskers and clients | TaskRabbit connects individuals with skilled taskers who can complete a variety of household and business tasks. |
OpenTable | Restaurant Reservation Marketplace | OpenTable’s platform for restaurant reservations | OpenTable allows users to book restaurant reservations and helps restaurants manage their tables efficiently. |
StockX | Sneaker and Collectibles Marketplace | StockX’s platform for sneakers and collectibles | StockX provides a marketplace for authenticated sneaker and collectible sales, ensuring transparency and trust. |
Poshmark | Fashion Resale Marketplace | Poshmark’s platform for fashion resale | Poshmark connects fashion enthusiasts to buy and sell gently used clothing and accessories. |
Thumbtack | Local Services Marketplace | Thumbtack’s platform for local service providers | Thumbtack helps users find and hire local service professionals, from plumbers to wedding photographers. |
HomeAway (Vrbo) | Vacation Rental Marketplace | HomeAway’s platform for vacation rentals | HomeAway offers a marketplace for vacation rentals, connecting travelers with property owners. |
Booking.com | Hotel and Accommodation Booking | Booking.com’s online travel agency platform | Booking.com enables travelers to book hotels and accommodations worldwide, serving as an intermediary between customers and hotels. |
Zillow | Real Estate Marketplace | Zillow’s platform for buying and selling homes | Zillow provides tools for home buyers, sellers, and renters, simplifying the real estate process. |
Freelancer.com | Freelance Job Marketplace | Freelancer.com’s platform for freelance jobs | Freelancer.com connects employers with freelancers to complete a wide range of projects, from software development to graphic design. |
Rover | Pet Services Marketplace | Rover’s platform for pet care services | Rover connects pet owners with pet sitters and walkers, offering a range of pet care services. |
99designs | Design Services Marketplace | 99designs’ platform for design contests | 99designs hosts design contests, allowing businesses to receive custom designs from a global community of designers. |
Subscription and In-App Purchases Model | WhatsApp’s subscription and in-app sticker purchases | WhatsApp offers a free messaging service with revenue generated from subscriptions and in-app purchases. | |
Patreon | Membership and Crowdfunding Model | Patreon’s support for content creators | Patreon allows creators to offer exclusive content to paying members, generating income through memberships. |
Shopify | Subscription and E-commerce Model | Shopify’s e-commerce platform and subscription fees | Shopify offers e-commerce solutions and earns revenue through monthly subscription fees and transaction fees. |
HubSpot | Inbound Marketing and SaaS Model | HubSpot’s inbound marketing and SaaS services | HubSpot provides inbound marketing and sales software on a subscription basis, generating recurring revenue. |
Airbnb for Work | Corporate Travel and Service Fees Model | Airbnb for Work’s service fees for corporate travel | Airbnb for Work charges service fees for businesses booking accommodations and experiences. |
Coursera | Online Education and Certification Model | Coursera’s online courses and specialization certificates | Coursera offers courses for free or as part of a subscription, with revenue generated from paid certificates. |
Yelp | Advertising and Local Business Model | Yelp’s advertising and partnerships with local businesses | Yelp offers advertising and business solutions, generating revenue through partnerships. |
LinkedIn Talent Solutions | Recruitment and Subscription Model | LinkedIn’s recruitment tools and premium subscriptions | LinkedIn Talent Solutions provides tools for talent recruitment and generates revenue through premium subscriptions. |
Square | Payment Processing and Financial Services | Square’s payment processing and financial services | Square offers payment processing and financial services, earning revenue through transaction fees and subscriptions. |
Salesforce | CRM and Enterprise Software Model | Salesforce’s customer relationship management (CRM) | Salesforce generates revenue from its CRM software and cloud services for enterprises. |
Udemy | Online Learning and Course Sales Model | Udemy’s marketplace for online courses | Udemy allows instructors to sell courses, with revenue shared between the platform and instructors. |
GoFundMe | Crowdfunding and Platform Fees Model | GoFundMe’s crowdfunding platform and fees | GoFundMe facilitates fundraising campaigns and charges platform fees on donations. |
Shutterfly | Photo Printing and Personalized Products | Shutterfly’s photo books, gifts, and printing services | Shutterfly generates revenue by selling personalized photo products. |
Robinhood | Commission-Free Stock Trading Model | Robinhood’s commission-free stock and crypto trading | Robinhood offers commission-free trading and generates revenue through order flow payments. |
Salesforce Marketing Cloud | Marketing Automation Model | Salesforce Marketing Cloud’s marketing automation | Salesforce’s marketing automation tools generate revenue through subscription and usage fees. |
DoorDash | Food Delivery and Service Fees Model | DoorDash’s food delivery and service fees | DoorDash charges service fees to customers and restaurants for food delivery services. |
Expedia | Online Travel Booking and Commissions | Expedia’s online travel booking and commissions | Expedia earns revenue by facilitating online travel bookings and taking commissions from hotels and airlines. |
GitHub | Developer Tools and Enterprise Services | GitHub’s code hosting and collaboration platform | GitHub provides free and paid developer tools and earns revenue from enterprise subscriptions. |
SurveyMonkey | Survey and Data Insights Model | SurveyMonkey’s survey creation and data analysis | SurveyMonkey offers survey tools and generates revenue from premium plans and data insights. |
ZoomInfo | B2B Sales and Marketing Intelligence | ZoomInfo’s B2B sales and marketing intelligence | ZoomInfo offers B2B data and intelligence services, earning revenue through subscriptions and sales. |
Most business people tend to confuse the revenue model with the business model. While the revenue model informs a business model, those are two separate things. The revenue model is one of the building blocks of a business model. Yet a business model comprises many other aspects such as distribution, cost structure, financial structure, and more.
Examples of revenue models that work on the Internet are ad-supported, subscription-based, consumption-based, and SaaS. Those revenue models help web companies to grow and scale their business models.
In the Inernet era, a revenue model that proved quite effective is the ad-supported business model, where companies like Google provide free tools to billions of people across the web. Those free tools are paid for by companies who advertise on Google. Google opened the way for many other companies to use a similar model to finance the web.
Other business resources: